Refunds Policy

The Policy is based on Section 4B(7) of the Education Amendment (No 4) Act 1991.

• To be eligible for a refund an application must be made in writing by the Parents, Legal Guardian or the Education Agent acting on behalf of the Student.
• The Registration Fee of NZ$500.00 is not refundable in any circumstances.
• The annual tuition fee is NZ$12,500.00 (including GST).
• The annual tuition fee must be paid in full upon receipt of the offer of placement and again before the commencement of any subsequent year in which the student is to study at the College.
• If a student has paid full fees but then withdraws before arriving in New Zealand, the College will refund all tuition fees paid less any commission paid.
• If a student starts at Otumoetai College and decides to leave the College within one term or part thereof the College will retain the fees for one term minimum.
• If a student decides to withdraw during the second half of the course no refund is payable. For example, in the case of a four term course, the second half of the course begins on the first day of the third term of that course. In exceptional circumstances a refund may be made.
• Exceptional circumstances include returning home in the case of:
• The Student's serious illness
• Death or serious illness of a close member of the Student's family. In these circumstances the school will retain amounts to cover costs already incurred. The balance will be refunded. Medical evidence must be provided.
• In all cases when a student leaves Otumoetai College for any reason the balance of their personal expenses account will be refunded to the parents once all expenses have been settled. A statement of expenditure will be provided.
• All refunds will be remitted to either the parents of the student or to the Agent appointed by the student's parents and not directly to the students.
• In determining any refund the Board of Trustees will take into account the special circumstances of the withdrawing student and
• The cost to the school in providing tuition
• Costs in employing staff and providing facilities
• Payment of any Government levy
• Payment of the Education Agent's commission
• No refund will be made for a student who is requested or required to leave the school because of misbehaviour, poor attendance, non-compliance with school rules or regulations, or breach of New Zealand law.
• Refunds may take up to 6 weeks to be processed.